Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? Here is how to reach the Offshore Online Casinos team and what you can expect once you do.

Ways to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of our editorial team will read it — we do not rely on automated replies to stand in for a real answer. Include a short line on what your message is about so we can route it to the right person and avoid back-and-forth delays.

We aim to reply within two working days. During busier periods it may take a little longer, but every message gets a genuine response.

What We Can Help With

• Questions about our reviews — If anything about how we scored, ranked, or described an offshore casino site is unclear, ask us directly and we will explain our reasoning.
• Corrections — Offshore operators change their bonus terms, licensing details, and payment options fairly often. If you notice something on the site that looks out of date, tell us and we will check it against current information.
• Content suggestions — If there is an international casino or overseas gambling site you think we should be looking at, or a topic around offshore online casinos you would like covered in more depth, we are open to hearing it.
• Partnership or editorial enquiries — If you represent an operator, affiliate program, or other business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Concerns about gambling harm — If you or someone close to you is struggling with gambling, please say so in your message. We will point you toward support resources, and you can also reach the National Council on Problem Gambling helpline anytime at 1-800-GAMBLER.

What This Site Can and Cannot Do

Offshore Online Casinos is an independent comparison and review resource. We research and rank offshore casino sites on factors like game selection, bonus terms, banking options, and payout reliability — we are not a customer support channel for any of the casinos listed here, and we cannot process deposits, withdrawals, account issues, or disputes on a reader's behalf. For account-specific problems, you will need to contact the casino's own support team directly.

We also cannot offer legal or tax advice. Offshore casinos operate under licenses issued outside the US, in jurisdictions such as Curaçao, Anjouan, or Costa Rica, and they are not regulated by any US state gambling authority. That means the consumer protections a reader might expect from a licensed US operator — segregated player funds, formal dispute resolution, independently tested payout rates — do not apply in the same way. Laws around real-money offshore play vary by state, so if you have questions about your own legal position, we recommend speaking with a qualified attorney rather than relying on anything published here as a definitive answer. The same goes for any tax questions related to gambling winnings — a licensed tax professional is the right person to ask.

Before You Write In

A few quick checks can save time on both sides:

1. If your question is about a specific operator's current bonus or payout terms, check the operator's own site first, since terms can change without notice.
2. If you are comparing offshore casinos more broadly, our Trusted Non GamStop Casinos UK page covers a related angle for UK readers that may answer some of the same questions from a different market's perspective.
3. If you are reporting an inaccuracy, a link or screenshot of what you saw helps us verify and correct it faster.

A Word on Responsible Gambling

We take the safety of our readers seriously. Offshore casinos generally offer fewer built-in responsible gambling and self-exclusion tools than regulated US operators, so it is worth building your own limits before you play — set a budget you can afford to lose, avoid chasing losses, and step away if gambling stops feeling like entertainment. If you want to talk to someone about your own play, or a family member's, the National Council on Problem Gambling helpline is available at 1-800-GAMBLER. This site is intended for readers aged 21 and over only.

Our Commitment to Accuracy

We would rather correct a mistake quickly than leave it standing. If something we have published led you astray — a bonus term that turned out to be different, a payout method that no longer works, or anything else — let us know. Reader feedback genuinely shapes how we keep this site current.

Thanks for reading, and we look forward to hearing from you.